Complaint channel

We have created this channel so that customers, shareholders, suppliers, collaborators and other interest groups can make complaints about:

  • Unethical conduct
  • Unfair competition
  • Inappropriate behavior of collaborators
  • Fraud
  • Money laundering and/or terrorist financing
  • Workplace bullying
  • Sexual Harassment
  • Personal situation that goes against the code of ethics and conduct
  • False sale
  • Information leak
  • Means of communication and/or affectation of image
  • Client Misconduct
  • Bribery and corruption

To report any situation or inappropriate behavior, please complete the following form:

We guarantee the confidentiality of the information and the protection of the identity of the person supplying it.

Also, you can write to us directly at