What is Tokenization and How Does it Work?

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Stella Vargas
Líder de contenido @Kushki
febrero 04, 2020
Lectura de 2 minutos
What is Tokenization and How Does it Work?

The purchase and payment of products and services online, is becoming more and more common and it will continue to increase. But where money goes, the criminals follow. For this reason, to reduce the possibility of fraud, chips are incorporated into credit and debit cards, making it more difficult for criminals to duplicate card data in payment points (POS, Points of Sale); and tokenization is used to protect credit card credentials when used for digital payments.

Basically, tokenization is a method that converts the number of a card (PAN, Primary Account Number), into a code generated using random characters (token), to protect the payment credentials of a customer. This prevents hackers from stealing and using the information to commit fraud.

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Tokens protect the account number and credit card number in a virtual vault that can be transmitted without additional unnecessary risks. In order to operate, there has to exist a payment gateway that stores sensitive data, so that tokens can be generated.

To that effect, payment gateways that perform tokenization, such as Kushki, must also hold a PCI DSS Level 1 certification: The highest level of compliance with the requirements established by the Payment Card Industry Data Security Standard (PCI DSS). This ensures that companies that process, store or transmit credit card data, maintain information in a secure environment.

Advantages of Tokenization

  • Tokenization eliminates or minimizes the risk of fraud and theft of the customer's private information when paying with a credit card.

  • Tokens do not hold sensitive data, and cannot be used by any entity other than the one that stored bank credentials; so, even if tokens were stolen, they would be useless for a criminal.

  • They preserve businesses service quality and their reputation, as they can offer security to customers when they pay.

  • Tokens save capital and effort for businesses because they don't have to implement information controls or protection for tokens, because they do not hold sensitive data.

  • Tokens increase trust among the general public when buying items online.

If you run an e-store or are considering receiving payments online, we suggest you to seek a platform that provides your business with the necessary protection. For this, select those options that include tokenization and that possess the PCI DSS Level 1 certification.

At Kushki, we maintain the highest security standards so that you can provide the best experience to your customers.

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Step-by-Step Guide for Receiving Payments with Kushki

Would you like to know how to integrate Kushki to your business? Here we'll show you how to do it. Kushki is a technology platform for money transactions online. Basically, we provide you with the tools to sell online, throughout Latin America, using a single API. In this way, you will be able to use modern, efficient and secure online payment systems. Our flexible and robust platform will help you to manage one-time payments, card tokenization and automatic recurring charges, all in a single integration. In addition, you will be able to accept national and cross-border payments by collecting money locally, all with just one integration. You will also have the option of receiving payments in cash, with credit and debit cards, and by wire transfers. These payments can be made from websites, applications, social media or in-person, giving your business a great operational freedom and facilitating its expansion. If you decide to join us, the process of affiliation to our services works as follows: Open a test account With your test account, you will familiarize yourself with the platform and start your integration process. Integration The integration process varies according to the payment methods and the conditions under which the user wishes to operate. For this, you will have the support of our integration team, who will guide you in the process. We recommend you to read our documentation, since our guidance is based on that information. Starting to receive real payments From the back office, you can access this option to start the process from test to production. Complete the registration form To make your step to production, you must complete a form with the information and documentation of your company, in addition to selecting the model and the payment methods with which you want to operate. This will help us to validate your business and offer you greater security. Validate business information Our operations team receives the filled in form, and after reviewing the information, they will contact you to inform you whether the documents were accepted or rejected. Certification and security rules If you already completed your integration, you must contact integraciones@kushkipagos.com to start your certification process. Once certified, the setting process of security rules will begin; you will have to approve or reject our team's proposals. Credentials for access to a productive account Once you are integrated, certified, and have approved our security rules, you will receive your access credentials for your productive account. Card registry The last step to start receiving actual payments is registering a credit card, so that we can make a monthly charge. If, after reading this article, you still have any questions, please write us to sopport@kushkipagos.com and we will be pleased to answer your questions.
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Stella Vargas
Líder de contenido @Kushki
diciembre 24, 2019

13% of The SNR Users Obtain their Certificate Online Thanks to Kushki

Thanks to Kushki's digital solution for the Superintendency office, Ownership History and No-Lien Certificates can now be downloaded in the comfort of users' own home in less than a minute. The Superintendence of Notary and Registry (SNR, in Spanish) is a governmental organization and the supreme authority for real estate registry in Colombia. They serve a large number of citizens who want to obtain their Ownership History and No-Lien Certificate (CTL, Certificado de Tradición y Libertad), and issue around 23,000 to 75,000 CTLs every day. This document contains all the historical information of a property and its owners and it is in a high demand because it is required to buy or sell real state, apply for mortgage credits, perform structural changes in properties, support revenues, and even for resolving legal disputes. Previously, the only existing payment method for this procedure was cash. As a result, users had to go to a Public Instruments Registry Office (ORIP, in Spanish), with the property registration number and pay to obtain their document. This made the process slow and tiresome for users, because it took up a lot of time and money for transportation, they had to make long lines, and there were informal advisors who resold CTLs at a very high price. An Ally for Progress Some traditional or governmental companies do not have the possibility of opening certain channels or launching some initiatives, because of the multiple priorities and responsibilities they have to deal with. This without mentioning the cost and training that digital transformation requires, complicating technology management for some of them. The SNR belonged to this group of organizations. However, (and despite these limitations) they wanted to improve their services and the general experience for both their users and their employees. In this case, Kushki took the control of the process from end to end, simplifying it, making these services provision digital and generating new payment methods. Results Once Kushki created a payment channel for credit cards and PSE (payment method by wire transfer and checking account), new doors were opened for SNR´s users. Now, the whole process to obtain an Ownership history and no-lien Certificate can be done online, and it takes only one minute. In total, 13% of the certifications are generated through this platform, thus reducing in-person procedures at the Superintendency of Colombia offices. Additionally, real estate agencies and private entities can request multiple certificates at once quickly and easily, simplifying the process for them as well. In this way, many of them decide to opt for massive downloads, using the credit card payment benefit. Ownership history and no-lien Certificates can be obtained at www.certificadotradicionylibertad.com This results in a more fluid and efficient work for the SNR, and increases benefits for their users, as they don't have to resort to informal channels, and have a greater control over their time. Likewise, the process is more convenient, because it can be performed from anywhere, and it offers multiple payment options: credit card or wire transfer through the SNR's page, or cash for those people who still decide to go to the SNR offices.
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Stella Vargas
Líder de contenido @Kushki
diciembre 16, 2019

Payment Trends for 2020

Payment trends for 2020 seem to be extremely focused on consumers and in providing them with a convenient, safe and seamless experience. This will become a focal point to decide which strategies businesses will use and the payment methods they will implement. User Experience Payments are one of the leading figures in the trade and customer service scenario. Today, users want control, speed, convenience and security. Basically, payment processes should be seamless, giving consumers the power to pay as they want, whenever they want and from wherever they want. A consequence of the increased use of internet for purchases of goods and services (especially from smartphones) and the reduction in the use of cash is that customers not only want to have multiple payment options at their disposal, but also expect them to be convenient and safe. Any business lacking these characteristics risks losing their relations and reducing customer preference. Improvement in Security Systems We are going through an era of innovation and fraudsters are not lagging behind. Accenture estimated that the banking industry lost around $31.3 billion dollars in 2018 due to credit card fraud. Users are becoming increasingly aware of these criminals, so they choose brands and businesses that can provide them comfort and usability, in addition to protection for their information. Thus, businesses have the option to apply measures that range from tokenization, as Kushki does, to artificial intelligence for detecting and stopping fraud. It is important to note that security is one of the most relevant trends for 2020 and for the future. Payment systems must be extremely practical but also safe, and having one feature must not imply sacrificing the other one. Generation Z The increasing need for speed in the implementation of changes for payment methods and for innovation emerges from a generation of consumers who grew using smartphones and digital technology. Generation Z (Gen Z, born between 1996 and 2010) demands immediacy and efficiency in the services they acquire. According to Fast Company, by 2020 Gen Z will represent a 40% of the consumers in the United States, and according to Forbes, they have a $44 billion worth of purchasing power. These numbers show us that, regardless of the business location, Gen Z is a considerable group of consumers that should be kept in mind, since they will determine which businesses will survive in the future and which will perish. Increase in Mobile Payments In the last few years, cell phones have become an essential part of our lives, to the point that many of us feel that it's impossible to function without them. They are not only our phones, we also use them as our music and video game players, our calculators, GPS, digital planners, our email managers, our libraries, clocks, alarms, etc. And soon, they will also become our digital wallets. The introduction of APIs that enable the creation of utilities for our mobile phones makes it increasingly convenient and simple to pay things using them. Additionally, the use of apps such as Uber, Rappi, and Netflix have shown us how simple it can be to access services instantaneously. For these reasons, many efforts are being made for improving users' payment experience through cell phones, making it more flexible, convenient and immediate. Banks are working on their mobile technology to offer their customers full control over their accounts through their apps. On the other hand, digital wallets created for saving all credit and debit card information, gift and loyalty cards are becoming increasingly popular. Biometric Authentication Because of the increase in digital payments and the use of technologies with access to our microphones, cameras, and fingerprint readers, the possibility of biometric authentication has become a reality. Thus, digital businesses are beginning to integrate tools ranging from fingerprint and voice recognition, to facial and iris recognition, which help in streamlining authentication processes while increasing the efficiency and security of the service.
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Stella Vargas
Líder de contenido @Kushki
diciembre 05, 2019