Financial inclusion and internet access: Colombia's formula to digitize

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Magdalena Ovalle
Líder de Contenido @Kushki
noviembre 22, 2022
Lectura de 2 minutos
Financial inclusion and internet access: Colombia's formula to digitize

Colombia has positioned itself as a hotbed of fintech innovation in recent years. Do you want to know why? We will talk about the reasons for this and much more today in a new installment of Digitized Latin America, together with Americas Market Intelligence.

Digitization as a priority

For several years, Colombia has been working to improve the financial inclusion of its population, which in 2021 reached 51 million people. In 2014, the SEDPE law was approved, which allows fintech companies to issue digital money and offer simplified accounts. With this regulation, financial inclusion has gradually increased over the years, and today the rate of access to banking services is over 90%.

Digital wallets also have an impressive share in Colombia, with 76% of the population using them. Super apps like DaviPlata, Nequi, or Movii enable public transport payments, social benefits, and even international remittances, among various other operations.

However, there is still a gap to work on in the country: internet access. Its mountainous geography means that only 26% of rural areas in Colombia have an internet connection. The government has taken on the task of solving this with three projects: Hogares Conectados, Navega TIC, and Zonas Digitales, which address aspects such as discounted internet rates, Wi-Fi access points, and the provision of free SIM cards.

E-commerce and new fintech models

Electronic commerce in Colombia has been growing at a rate of 25% per year, driven by the PSE button, an online payment button that allows a bank transfer as a payment method. The Colombian market has the highest share of bank transfers in payments for e-commerce, which demonstrates the need to implement other payment methods in addition to cards.

Regarding new models, in Colombia, the BNPL (Buy Now Pay Later) modality has been promoted with Addi, a company from that country that is gaining strength in this segment. The emergence of these companies is explained by the fact that Colombian financial regulators are among the most innovative in Latin America. For some years now, they have implemented a “crypto zone”, allowing cryptocurrency exchanges to experiment with deposit and withdrawal functionalities.

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Peru: a promising market for electronic commerce

Peru: a promising market for electronic commerce

Last update: June 2025 Although it is not one of the largest countries in the region, Peru is positioned as one of the most vibrant markets with the greatest potential for digital growth in Latin America. With more than 34 million inhabitants, an expanding banking system, and increasing digital penetration, the country represents a great opportunity for the development of e-commerce and digital payments. In this edition, together with data from Americas Market Intelligence (AMI) and other updated sources, we explore the reasons why Peru is emerging as a strategic market for the digital economy. A turning point The pandemic triggered a structural transformation in Peru's e-commerce sector. In 2020, e-commerce grew by 55% year-on-year, and in 2021, it achieved an impressive 91% growth. Since then, digitization has maintained its momentum. By 2024, Peruvian e-commerce is estimated to reach USD $23 billion, with a year-on-year growth of 15%. This figure reflects a market that, although more mature than a few years ago, continues to consolidate thanks to consumer digital behavior and the greater availability of online payment solutions. Digital wallets have become a key tool in this evolution. According to recent figures, 72% of adults in Peru already use a digital wallet, with an average of 340 transactions per second. Platforms such as Yape, Plin, and Bim are leading this trend, even integrating segments traditionally excluded from the financial system. The public sector's impetus Since 2018, the Peruvian government has strongly promoted the digitization of the country. That year, Gob.pe was launched, a platform that centralizes government procedures and services and currently offers more than 7,000 digital services to citizens. During the pandemic, this commitment became even more relevant. The government launched the Yanapay subsidy, an economic benefit delivered through banks and digital wallets, which allowed thousands of underbanked people to be financially included. Today, the country reports that 65% of its population is now banked, a considerable increase over previous years. A digital infrastructure that enables growth In addition to advances in financial inclusion, Peru has an increasingly robust digital infrastructure: - Internet penetration: 74.7% - Smartphone penetration: more than 7.26 million units sold in 2024 (+27.6% vs. 2023) - Current GDP: USD $289 billion, with 3.3% growth These indicators reflect an environment ready to scale digital solutions, improve user experience, and boost conversion to digital channels. What's next for Peru? Peru continues to take firm steps toward a more digital, inclusive, and connected economy. The growth of e-commerce, the widespread use of digital wallets, increased internet access, and the government's commitment to digital transformation form a solid foundation for the country's future. For businesses and companies operating in Peru—or looking to enter the market—now is the ideal time to invest in modern, secure payment experiences that are aligned with new consumer preferences. Boost your digital growth in Peru with Kushki The payment ecosystem in Peru is evolving rapidly, and keeping up with digital consumer expectations is key to competing and growing. At Kushki, we connect merchants with the most innovative and secure payment solutions in the region, tailored to the challenges and opportunities of each market. 🚀 Are you ready to take your business to the next level in Peru? Let's talk. Discover how we can help you optimize your payments, increase your conversion rate, and provide a more seamless experience for your customers. 👉 Contact us here and let's get started today.
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Magdalena Ovalle
Líder de Comunicaciones Internas @ Kushki
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Ecuador and its digital ecosystem: what opportunities exist?

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Magdalena Ovalle
Líder de Contenido @Kushki
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Kushki and AMI give us zoom on digital payments: Mexico

Kushki and AMI give us zoom on digital payments: Mexico

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Magdalena Ovalle
Líder de Contenido @Kushki
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